Lisnave considers Quality as a success factor and guides its strategy for “Customer Satisfaction” in all of its processes, favouring the principle of “doing it right the first time”, within the deadlines. Lisnave seeks the creation of values, involvement of Staff and Partners and seeks the respect for the Community, in order to improve competitiveness and be recognised as a shiprepair leader, thereby fulfilling the Mission and Vision, according to its Values.
Conscious of the importance of preserving the surrounding environment, namely Sado Estuary Natural Reserve and Arrábida Natural Park, Lisnave has an Environmental Management System (EMS) according to ISO 14001 to monitor, control and improve its activities, in an effort to ensure that all adopted measures are adequate to meet the established objectives and improve its environmental performance.
The objective of the Fire Safety Policy (FSP) is to prevent fires, preserve life, patrimony and environment, including Employees, Customers, Suppliers and the Community. Lisnave considers the FSP an integral part of the sustainability and development of the Company that should articulate with all levels of activity of the organisation. It complies with legislation and regulations in effect, in matters of FSP, and implements “good practices” and standards adapted to its activity.
Lisnave, being a partner of reference to the world of Shipping, has following the entry into force of the General Data Protection Regulation, implemented this Policy in order to demonstrate our commitment to comply with the citizens new rights in what concerns privacy and protection of personal data. This Policy is related to the collection and processing of personal data of Employees, Customers, Suppliers and other stakeholders. Under this Policy, Lisnave, given the nature of the business and as responsible for the collection and processing of personal data, is subject to specific legal obligations, which, specifically in the context of labour relations.
Innovation and Development
Lisnave develops its activity in a constantly changing global market that challenges the company to create opportunities and develop new solutions.
Lisnave considers Innovation and Development (I&D) to be one of the key factors to be at the forefront of its activity, following a strategy focused on Customer satisfaction and sustainable competitiveness. It seeks to promote actions for the development and implementation of continuous improvement and innovation activities so that the company becomes increasingly competitive, guaranteeing the quality of the services provided and favoring the “first time right” principle.
Occupational Health and Safety
Lisnave considers Occupational Health and Safety (OHS) one of the essential pillars for the company performance and sustainability.
The company grants OHS conditions by organizing its processes, providing means and adopting in all its activities the measures that aim preventing occupational risks and promoting the people health and goods protection, including its Employees, Clients, Suppliers and the Community.
Lisnave’s image and identity besides stemming from its economic and financial performance is also founded on the principles, values and conduct adopted by all its Employees within the scope of the Company’s business.
Lisnave’s activity and that of its Employees are governed by ethical criteria, and they never neglect the impact that their decisions, forms of action and conduct have on the Company’s Shareholders, Customers, Suppliers, Partners, Competitors, Workers, other companies and social organisations, regulatory entities and the public in general.
The IMO (International Maritime Organization) Security Committee proposed and the Diplomatic Conference of December 2002 adopted the ISPS Code (International Ship and Port Facility Security Code) and also the consequent changes of SOLAS Convention (International Convention for the Safety of Life at Sea) according to the European Union regulation CE nr.725/2004 regarding the imperative reinforcement of Ship and Port Facilities Protection. Lisnave, by applying the legislation, established a security policy for the shipyard, regarding the implementation of measures in order to reinforce the security of people and materials from the shipyard and from the docked vessels.
Lisnave develops procurement activity, considering permanently the selection criteria of their Suppliers, which are based on the requirements of Quality, Environment, Safety, Costs and Deadline for completion of services or delivery of products.