Quality is assumed as a success
factor for LISNAVE and its activity is oriented for Customers
Satisfaction, improving continuously the Quality Management System based
on the Process Management.
It privileges the principle to make well at first
rationalising the resources to improve efficiency and competitiveness.
It seeks the creation of values, both collaborators and
partners involvement and the respect for the community, in order to be
recognised as ship repair leader, therefore fulfilling its Mission and
Vision according to its Values.
Lisnave´s permanently honours its contractual and legal
responsibility. In the customer's relationship, it emphasises the
customer's satisfaction evaluation through its requirements and
expectations, by trying to finish the projects within the scheduled
dates and by totally achieving the specified satisfaction requirements.
Lisnave intends to reach Excellency through people adhesion by using
Communication, sharing company targets, exchanging experiences,
developing team work, using Professional Qualification and permanently
improving performances.
In the supplier's relationship tries to establish solid
partnerships, extending its involvement on the activity, and motivating
their structural development as an example of joint performance
improvement.
Lisnave's Health, Safety and Environment (HSE) and
Security policies and goals, are priority references on its activity.
Through its behaviour, Lisnave's wants to get the
community respect in all activities.
Lisnave keeps its Quality Management System certified,
according to ISO 9001, and keeps the Calibration Laboratory credited
according to ISO 17025, and has defined for the processes, performance
targets, which are analysed and reviewed systematically, promoting the
necessary improvement actions and innovation.
These goals will be possible with the commitment of
Lisnave's management and staff.